Principal Software Engineer

Role Overview

Embedded as a 'loan architect' across teams to lead new product designs and resolve cross-functional architectural misalignments. Designed and implemented degraded fallback for Twilio Flex, ensuring graceful service continuity under partial downtime.

Key Achievements

• Embedded as a 'loan architect' across teams to lead new product designs and resolve cross-functional architectural misalignments
• Designed and implemented degraded fallback for Twilio Flex, ensuring graceful service continuity under partial downtime

Technologies & Tools